Thursday, September 29, 2005
CogNexus Institue & Wicked Problems
"A wicked problem is one for which each attempt to create a solution changes the understanding of the problem. Wicked problems cannot be solved in a traditional linear fashion, because the problem definition evolves as new possible solutions are considered and/or implemented. The term was originally coined by Horst Rittel.
Wicked problems always occur in a social context -- the wickedness of the problem reflects the diversity among the stakeholders in the problem.
Most projects in organizations -- and virtually all technology-related projects these days -- are about wicked problems. Indeed, it is the social complexity of these problems, not their technical complexity, that overwhelms most current problem solving and project management approaches. (See graphic of wicked problem solving process below.)..."
"A wicked problem is one for which each attempt to create a solution changes the understanding of the problem. Wicked problems cannot be solved in a traditional linear fashion, because the problem definition evolves as new possible solutions are considered and/or implemented. The term was originally coined by Horst Rittel.
Wicked problems always occur in a social context -- the wickedness of the problem reflects the diversity among the stakeholders in the problem.
Most projects in organizations -- and virtually all technology-related projects these days -- are about wicked problems. Indeed, it is the social complexity of these problems, not their technical complexity, that overwhelms most current problem solving and project management approaches. (See graphic of wicked problem solving process below.)..."
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