Thursday, September 29, 2005
ACM News Service:
"'When Technology Wastes Time'
TechNewsWorld (09/27/05); Lyman, Jay
American companies lose $588 billion per year because of unnecessary distractions caused primarily by technology tools such as email and instant messaging, according to a new Basex report. The IT analysis firm estimates that 28 billion man-hours are lost annually to interruptions from spam, the Web, and phone calls, but Basex CEO Jonathan Spira says knowledge workers' behavior plays a critical role. He notes that "there has been a very poor job educating the business world about managing knowledge workers." Analyst Maurene Caplan Grey reports a growing number of professional services dedicated to boosting efficiency and productivity by eliminating interruptions. She points out the importance of understanding that companies' sole concern is increased productivity and profitability. Basex suggests companies should train knowledge workers to assign preeminence to immediate tasks, and give them the prudence to disassociate themselves from technology or shut off technology to do their jobs. "The most important thing to understand is that the misuse of technology that has the potential to make us more efficient can be very costly, but we can do something to fix it, and we can end up more efficient in the end," says Spira.
Click Here to View Full Article "
"'When Technology Wastes Time'
TechNewsWorld (09/27/05); Lyman, Jay
American companies lose $588 billion per year because of unnecessary distractions caused primarily by technology tools such as email and instant messaging, according to a new Basex report. The IT analysis firm estimates that 28 billion man-hours are lost annually to interruptions from spam, the Web, and phone calls, but Basex CEO Jonathan Spira says knowledge workers' behavior plays a critical role. He notes that "there has been a very poor job educating the business world about managing knowledge workers." Analyst Maurene Caplan Grey reports a growing number of professional services dedicated to boosting efficiency and productivity by eliminating interruptions. She points out the importance of understanding that companies' sole concern is increased productivity and profitability. Basex suggests companies should train knowledge workers to assign preeminence to immediate tasks, and give them the prudence to disassociate themselves from technology or shut off technology to do their jobs. "The most important thing to understand is that the misuse of technology that has the potential to make us more efficient can be very costly, but we can do something to fix it, and we can end up more efficient in the end," says Spira.
Click Here to View Full Article "
Comments:
Post a Comment
